OpenTrack

Learn how to resolve tracking issues sent to you via email

Guide: Resolve Tracking Issues

Sometimes ocean carriers don't report Empty Returned. Here's how you can do it in OpenTrack yourself.

When you have a lot of containers that failed to track, it may be easier to get them in a spreadsheet. Here's how to do that.

This collection helps you resolve tracking issues identified by OpenTrack

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you