When you receive a notification that certain containers failed to track or stopped tracking, you'll want to investigate further. Here's our guide that goes deeper on the subject.
If you want these containers in a spreadsheet to do your analysis, there is an easy way to export them from OpenTrack. Here's how.
Tracking Failed to Initialize
For containers/MBLs that never tracked in the first place, here's how to export them.
Go to Explore
Click the Filter button
Select the filter Tracking Status
Select Not Found At Ssl
Then click Export
Tracking Stopped
For containers/MBLs that were tracked at first but then stopped, here's how to export them.
Go to Explore
Click the Filter button
Select the filter Tracking Status
Select No Updates From Carrier
Then click Export
Don't hesitate to reach out to us at support@opentrack.co with any questions.