When your carriers use OpenTrack directly, they see the same container truth you do. No more version control issues or "which spreadsheet is current?" They update appointments, flag exceptions, and confirm deliveries in one system, eliminating the back-and-forth emails and phone tag that waste everyone's time. Learn more about Drayage Visibility in OpenTrack.

Every trucker you invite gets full access to OpenTrack's end-to-end container visibility at no cost for your shared shipments. They'll see ocean arrivals, LFDs, per diem charges, and terminal availability—all the intel they need to optimize their operations and avoid costly fees. It's a tangible benefit you're providing beyond just freight volume.

When carriers self-serve their visibility needs through OpenTrack, your ops team fields fewer "where's my container?" calls. Carriers can pull their own reports, track their own appointments, and monitor exceptions independently. Your team focuses on actual problems, not status updates.

Offering free visibility tools positions you as a technology-forward partner who invests in your carriers' success. In a tight capacity market, that differentiation matters. Carriers who see you helping them run more efficiently are more likely to prioritize your loads.

When everyone's looking at the same data, conversations get easier. "The LFD moved up three days" means the same thing to both parties. You're working from a single source of truth, which speeds up decision-making and reduces misunderstandings.

Once your carrier is integrated, you'll automatically receive weekly Drayage Carrier Integration Health Reports. These show at-a-glance how well each carrier is reporting key milestones like delivery appointments, outgate times, and empty returns. If you expect 100% reporting on certain data points but see gaps, you have clear visibility into where to follow up. It's accountability built into the platform.

Getting started is simple: just introduce us to your drayage carrier via email, and we handle the rest.

Our product team will guide your carrier through the fastest integration path, whether that's an emailed spreadsheet (ready in 1-2 weeks) or a full API connection (3-8 weeks for real-time GPS tracking and more timely data). We provide detailed documentation and one-on-one support to make the process smooth.

Once data starts flowing, we'll confirm everything looks right. If adjustments are needed, we'll work directly with them until you're satisfied.

You'll see all your drayage data in the same place you already track ocean and rail—whether that's the OpenTrack dashboard, API, or your TMS integration. No new systems to learn.

Your drayage operation is only as strong as your weakest communication link. When you and your carriers operate on the same platform with the same data, you eliminate information gaps that cause delays, fees, and frustration.

OpenTrack makes it easy to extend visibility to your entire carrier network—at no cost to them, and with measurable benefits for your operation.

Ready to invite your carriers? Just send us a quick email introduction to support@opentrack.co and we'll take it from there.