The OpenTrack Insights Engine allows teams to instantly find answers within their supply chain data using natural language questions.
Instead of searching through dashboards, exporting reports, or building manual spreadsheets, users can ask questions directly and receive answers generated from their live OpenTrack data. The Insights Engine analyzes shipment milestones, container activity, performance metrics, and operational reports to surface relevant insights in seconds.
How the Insights Engine Works
The Insights Engine analyzes information across your OpenTrack environment, including:
Container tracking data
Shipment milestones
Port and terminal activity
Carrier performance metrics
Rail and drayage movements
Exception monitoring signals
Reports and analytics from Explore
By combining these data sources, the Insights Engine can identify patterns, highlight operational risks, and surface answers that would normally require manual reporting or data analysis.
Ask Questions About Your Supply Chain
The Insights Engine can answer operational questions that typically require manual reporting or data analysis.
Examples include:
Which containers arriving this week are at risk of demurrage?
Which shipments have been dwelling at the Port of LA for more than three days?
Show me all rolled cargo from the last 30 days.
Which containers are arriving late this week?
Show me ocean carrier performance for the past 30 days.
Which shipments need attention before Friday?
Instead of searching through dashboards or building Excel reports, the system identifies the relevant data and returns the answer directly.
Operational Use Cases
The Insights Engine helps operations teams quickly identify issues and opportunities across their supply chain.
Common use cases include:
Demurrage and detention monitoring
Identify containers approaching Last Free Day deadlines and prioritize pickups.
Terminal dwell analysis
Detect containers sitting at terminals longer than expected and investigate bottlenecks.
Carrier performance monitoring
Analyze carrier performance across shipments to identify reliability trends.
Operational prioritization
Identify shipments requiring attention before operational deadlines.
Benefits for Operations Teams
Using the Insights Engine allows teams to move faster and make better operational decisions.
Benefits include:
Quickly identifying operational risks
Eliminating manual report building
Surfacing insights across multiple datasets
Improving response time to shipment disruptions
Scaling operations without additional manual analysis
Instead of spending hours building reports, teams can focus on taking action.
What’s Coming Next
The Insights Engine is the first step toward deeper AI-powered intelligence within OpenTrack.
Future capabilities will include:
A library of answers
Pre-built charts and visualizations for common supply chain questions.Smart discovery
Browse insights by shipment stage, operational task, or responsible party.Saved insights and dashboards
Bookmark frequently used answers and share them with internal teams or clients.Deeper analytics
Expanded visualizations and more ways to analyze supply chain performance.
These capabilities will continue expanding how teams interact with their operational data.
Availability
The Insights Engine will initially be released through a limited beta program.
Customers participating in the beta will be able to test the feature using their live OpenTrack data and provide feedback as the product evolves.
If you are interested in participating in the beta, contact: