Seaboard Marine's tracking is quite limited, but OpenTrack is able to get key visibility data provided that these shipments are tracked in the correct way.

How to track Seaboard Marine shipments

No matter how you track, you'll need to include the Port of Loading and Port of Discharge in your tracking request. You will also ned to explicitly specify the containers you want to track. Tracking by MBL-only is not supported for Seaboard.

As a result, it is currently not recommended to track Seaboard Marine shipments manually on the Start Tracking page.

Step 1: Ask us to activate Seaboard Marine tracking

First step is to ask your customer success manager to activate Seaboard tracking in your account.

Step 2: Format your tracking requests

Now you're ready to track. Here's how to set up your tracking requests to include the required information.

In either case, you'll need to include the UN/LOCODEs of the expected Port of Loading and Port of Discharge.

Tracking via bulk CSV upload or email processor

In your spreadsheet, you must include two additional columns:

...	expectedPortOfLoadingUnlocode	expectedPortOfDischargeUnlocode
...	COBAQ	USSAV
...	NIMGA	USCDE

These two columns will also be included in the bulk CSV upload template you can download on the Start Tracking page.

Tracking via API

In the body of your API POST request the /containers endpoint, you must include these two items in the customFields object:

{
  ...
  "customFields": {
    "expectedPortOfLoadingUnlocode": "COBAQ",
    "expectedPortOfDischargeUnlocode": "USSAV"
  }
}

Still have questions? Please don't hesitate to reach out to our team.