The relationships you cultivate with your clients are fundamental to your success. At OpenTrack, we recognize the significance of providing an uncomplicated, user-friendly experience for your clients. Say farewell to outdated, cumbersome visibility software and usher in a new era of transparency with our White Label Portal.
Streamlined Visibility, Infused with Your Brand Identity
Say goodbye to the days of prolonged back-and-forth conversations about shipment statuses. With OpenTrack's White Label Portal, you empower your clients with direct access to live data on the OpenTrack dashboard while showcasing your logo and branding. It's not just about visibility; it's about providing a straightforward, modern experience that distinguishes your business.
Here's How it Works:
1. Real-Time Self-Service: Enable your White Label Portal, and instantly provide your clients with the ability to view real-time data on their shipments. No more delays, no more uncertainty – just effortless access to the information they need.
2. Your Brand, Your Colors: We understand the significance of brand consistency. With our White Label Portal, your clients experience the entire journey with your brand and colors, ensuring a portal that feels uniquely yours.
3. Tailored Visibility for Every Client: Your clients see only the shipments you label as theirs. This eliminates confusion and streamlines their experience, giving each client the feeling that your portal is just for them.
4. Power in Their Hands: OpenTrack's powerful features are at your clients' fingertips. From creating detailed reports to setting up email notifications, they have the tools they need to stay on top of their shipments.
Seamless Integration, Included in Your Package
We believe in keeping things simple and transparent. When you use our ocean visibility plan, the White Label Portal is included – no hidden fees, no extra charges. It's our commitment to providing you with a comprehensive solution that aligns with your needs.
Elevate Your Client Experience Today
In the competitive landscape of logistics, providing exceptional client experiences is not a choice, it's a necessity. OpenTrack's White Label Portal empowers you to deliver a next-level visibility experience, reinforcing your commitment to transparency and efficiency.
Visibility is not just a feature, it's a strategic advantage.
Schedule a call with us to get started. We'll walk you through the steps of setting up your White Label Portal and make sure all your questions are answered.
White Label Portal FAQs
Can my invited customer track containers that I have to pay for?
Can my invited customer track containers that I have to pay for?
No, you will only be billed for the containers you choose to incorporate into your customer's white label portal.
Will the invite email and initial login page have my branding too?
Will the invite email and initial login page have my branding too?
Yes. The invitation email, initial login page, TrackIt links, and dashboard will all be customized to include your branding and colors, giving your customers a fully-branded experience. Here's what it looks like:
Your Custom Dashboard
Your Custom Invitation Email
Your Custom Login Page
How do I invite my customers? What are the steps?
How do I invite my customers? What are the steps?
Step 1: Reach out to the OpenTrack customer success team, and share with us key information about your customer including their company name, first and last name, and email.
Step 2: If you want to test how they will see the portal, we can add you as a test user so you can preview their full experience.
Step 3: You give us confirmation and we will trigger the automated, branded invitation to your customer.
Step 4: They use the email they receive to log into your white label portal.
Will my customer see all my containers for all my customers?
Will my customer see all my containers for all my customers?
No, your customers will only have visibility into their designated containers. You assign containers using a code in the Customer field on the container.
How can I ensure that my customers only see the containers they are meant to see?
How can I ensure that my customers only see the containers they are meant to see?
First, we will work with you to ensure that your process for labeling containers for your customers is set up properly. Then to verify, we can add you as a test user so you can preview your customer’s experience exactly.
Will my customer be able to edit data on the container?
Will my customer be able to edit data on the container?
No, only you will have the authorization to edit any data associated with the containers.