With OpenTrack, you can now add a list of your container receiving facilities or destination cities, then match each container to a destination. Doing so will unlock better rail tracking, delivery visibility, and more.

For example, some ocean carriers don't report the final inland destination for any containers (cough cough, CMA), and some might report it incorrectly. This can be a problem, since the inland destination helps to trigger correct track & trace on the rail.

Add each container's destination to OpenTrack when you track it or at any time later, and rail tracking will trigger without a hitch.

There are three ways to add the destination to your containers in OpenTrack:

Add destination via bulk upload
Add destination via API
Add destination manually in-app

But first, you need to make sure the Destination Address field is activated in your account.

First, activate the Destination Address custom field

The first step is to activate the Destination Address custom field.

Go to Settings, then click Additional Fields, then scroll down and activate Destination Address.

Now you're ready to add the destination to your containers.

1. Add destination via bulk upload

💡 You can add the destination to any container, whether it's tracked already or not.

Step 1: Prepare your spreadsheet.

At the top of the Additional Fields page, click Download Bulk Import Template. This will download the template file you can use to upload.

In the template file, you'll see the column destinationAddress. That's where you'll put each container's destination.

You can format the destination as a full address, or just a city name like "Detroit" or "Omaha".

Step 2: Upload your spreadsheet.

Go to Start Tracking, then click Bulk Upload. Upload your spreadsheet. (For more in-depth help on this, see the guide.)

Within a minute, and the Destination Address should be updated for all the containers in your spreadsheet. See it by clicking the container, then going to Additional Details.

2. Add destination via API

💡 You can add the destination to any container, whether it's tracked already or not.

Step 1: Add destinationAddress to your request body.

If you're already adding custom fields via API, you'll already know this. But in order to add the destination to a container you track via API, you can format your request body like this:

{
     "customFields": {
         "destinationAddress":"Omaha",
     },
     "masterBillNumber": "ABCD12345678",
     "scacCode": "ABCD"
}

Step 2: Send the request.

Make a POST request to the /containers endpoint using the body syntax above.

If the container isn't tracked yet, OpenTrack will track it with the destinationAddress field added to the container.

If the container is already tracked in your account, OpenTrack will update the destinationAddress value for that container.

3. Add destination manually in-app

This method allows you to change the Destination Address for a single container.

Step 1: Click the container number to open the container detail

Step 2: Click Additional Details

Step 3: Edit Destination Address

Step 4: Click Save

Don't forget to click Save, and your changes will be saved.

There you go! Now you're able to add destinations to your containers to ensure better rail tracking and more. Don't hesitate to reach out to us with any questions.