It can be frustrating when ocean carriers don't report that a container has been Empty Returned.
This quick guide will show you how to mark that a container has been Empty Returned, and thereby remove it from your list of "Containers That Need to Be Returned".
Step 1: Click the container number to open the container detail panel.
Step 2: Click the History tab.
Step 3: Click the plus (+) icon in the top right.
Step 4: Set whatever date and location for the Empty Return you'd like.
Step 5: Click Save.
Now you've updated this container's status to Empty Returned! As a result, it won't appear on your "Containers That Need to Be Returned" dashboard report.
Don't hesitate to reach out to us any time by clicking the Intercom button in the bottom-left of the app or emailing us at support@opentrack.co.