The scenario: Your team has a drayage appointment booked at a warehouse in Los Angeles, and the driver is already dispatched. Partway through the container's rail move, the carrier reroutes it to Long Beach instead. If nobody catches that change in time, the driver shows up at the wrong yard, the appointment is missed, and the whole plan has to be rebuilt on short notice.
The Inland Destination Changed exception flags this the moment it happens, so your team can catch it and replan before it turns into a missed appointment.
Where to Find It
This shows up as "Inland Destination Changed" wherever exceptions appear in the platform: as a value in the Exceptions filter in Explore, and as a badge in the Active Exceptions column on your container records.
Setting Up Alerts
To get notified automatically:
Build a report in Explore, filtered to Exceptions is Inland Destination Changed (add any other fields you want visibility into, like Port of Discharge or Inland Destination).
Save the report.
Schedule email notifications on the saved report, and set the Frequency to whatever cadence works for your team.
We recommend setting it to daily, so you're alerted as soon as a change is picked up, rather than finding out after the fact.
Track All Exceptions at Once
If you'd rather monitor every exception type in one place, build a broader Exceptions report and enable the Active Exceptions field. This shows every exception currently active on a container, including Inland Destination Changed alongside things like Demurrage Detected or No Rail Sightings in 48 Hours.
