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One-Click Exception Monitoring Alerts

OpenTrack offers an Exception Monitoring Toolbox so you can quickly set up alarms to help you stay proactive instead of reactive.

Christian Petroske avatar
Written by Christian Petroske
Updated over 2 weeks ago

OpenTrack has long helped you stay ahead of costly disruptions with exception monitoring — surfacing risks like rolled cargo, missed deadlines, and holds so you don’t have to dig through data manually.

Now, we’re making it even easier to take advantage of these tools with a new menu of pre-built monitoring alerts. Instead of configuring everything from scratch, you can:

  • Browse a library of common alarms built from best practices

  • Subscribe with one click to start monitoring immediately

  • See at a glance how many active exceptions you have and how many alarms you’re subscribed to

  • Customize thresholds and workflows later, if you need to fine-tune


Where to Find It

Go to Notifications → Exception Monitoring in OpenTrack. On this page, you can:

  • Review all available alarms

  • Preview what each one tracks

  • Subscribe instantly to the alarms that matter most to your operations


Examples of Available Alarms

  • Rolled Cargo — Containers rolled to a new mother vessel with a new ETA

  • High Current Transshipment Dwell — Containers dwelling at transshipment ports for 5+ days

  • Biggest Delays — In-transit containers with the largest delays relative to their initial ETA

  • Holds Arriving Soon — Containers with active holds and ETA in the next 4 days

  • At Risk of Demurrage — Containers dwelling past their Last Free Day (or longer than 80% of containers at the same terminal)

And more are available to cover the most common pain points.


Why This Matters

You don’t need to hire someone to administer complex monitoring rules — we’ve done the hard work for you. With one click, you can enable industry-proven alerts, and then adapt them to your specific needs as your workflow evolves.

It’s the fastest way yet to turn OpenTrack’s exception monitoring into a proactive safety net for your containers.

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