The upgraded Performance Analytics Dashboard in OpenTrack gives you a bird’s eye view of your supply chain performance.
Zoom in, diagnose root causes, and drive improvements with hard data
Then easily share your findings with colleagues, partners and customers
Track key metrics like on-time performance, transit times, delays by stage, and market-wide comparisons.
Whether you’re evaluating a carrier, planning a route, diagnosing bottlenecks, or preparing for a business review, the dashboard equips you with the exact KPIs needed to report on and optimize your operations.
What You’ll Find on the Dashboard
See the average end-to-end transit time for your shipments, broken down by segment (origin, ocean, rail). Each view includes a market average comparison across OpenTrack’s network.
What you can do with it:
Benchmark your carriers and lanes against the wider market
Spot which segment contributes most to long transit times
Identify opportunities to shift volume to faster carriers or services
Track the percentage of shipments delivered early, on time, or late, grouped by carrier, lane, or service. Delays are broken into buckets (2–4 days, 5–7 days, 7+ days).
What you can do with it:
Quickly see your best and worst performing carriers
Understand whether delays tend to be minor or severe
Use data in performance reviews and contract negotiations
Pinpoint where delays occur across the shipment lifecycle — origin, on water, at terminal, or on rail — with data aggregated over the last 18 months.
What you can do with it:
Identify the biggest bottlenecks in your supply chain
Focus improvement projects on the stages that matter most
Back up internal discussions with data on where to apply resources
See how often containers are picked up late, by how many days, and how this correlates with overall container volume.
What you can do with it:
Track your average late pickup % and days late
Identify peak periods with the worst detention exposure
Correlate late pickups with high-volume periods to plan resources
These are just some of the analytics available today — and more are being added all the time.
Explore and Customize Your Data
The Performance Analytics Dashboard is designed to help you slice, compare, and share data in ways that massively speed up your workflow.
Filter for Exactly What You Need
Use global filters to narrow the view by time range, customer, origin, destination, steamship line, trade type (import/export), and more.
What you can do with it:
Zoom in on a single customer, trade lane, or carrier
Compare one period to another to measure improvements
Focus analysis on the areas where you need answers fastest
Group and Compare by Dimension
Switch between groupings like lane, steamship line, or mother service name to view the same metric through different lenses.
What you can do with it:
Compare carrier performance side by side on the same lane
Evaluate services to see which consistently deliver faster
Spot underperformers hidden in aggregate data
Benchmark Against the Market
Many charts include lighter-colored bars representing OpenTrack’s network-wide averages, placed side by side with your results.
What you can do with it:
See how your performance stacks up against the market
Identify if problems are unique to your supply chain or systemic
Use benchmarks to set realistic goals for improvement
Share and Save Your Insights
Each chart can be shared with a link or downloaded as an image for use in presentations and reports.
What you can do with it:
Share findings with colleagues or partners instantly
Insert visuals into business review presentations and emails
Keep bookmarks of critical charts for ongoing monitoring
Get Task-Specific Guidance
Click What are you trying to do? to see curated charts for specific workflows like route planning, carrier performance, port performance, rail performance, drayage, or OpenTrack usage.
What you can do with it:
Skip searching. Jump directly to the charts most relevant to your task
Save time when preparing for meetings or reports
Discover new metrics aligned to your goals
Ask a Question (Beta)
Click Ask a Question to open the Command box and type any question. OpenTrack’s AI agent will suggest the chart or page that best answers it.
What you can do with it:
Discover answers to questions you didn’t know OpenTrack’s data could address
Get quick answers during time-sensitive situations
Skip the hunting-and-clicking to find exactly what you need faster
Why This Matters
The Performance Analytics Dashboard transforms supply chain management from reactive reporting into continuous improvement. With benchmarks, stage-level breakdowns, and drill-down filters, you can:
Spot problems early
Pinpoint root causes
Hold carriers and partners accountable
Streamline reporting and look great to your colleagues and customers
Build data-driven strategies to cut costs and improve reliability