If you want to know the source of an ETA or a Last Free Day (LFD) in OpenTrack, just click on any container and look for the "zoom in" icon:
ETA Explainability: Why This ETA?
Having an accurate and trustworthy ETA for your shipments is critical for all your operations. OpenTrack’s Ocean and Rail ETAs are already more accurate than those provided by any one data source alone.
OpenTrack’s ETA Explainability makes it clear why and how we select the ETA we’re showing you for every container.
Just click on any container. Next to the Ocean and Rail ETA, hover over the "zoom in" icon to show a tooltip that shows exactly how we selected the displayed ETA. See other ETAs reported by other sources, and a plain language explanation of why we chose the ETA we chose.
LFD Explainability: Why This LFD?
Last Free Days from different sources can differ materially, and you don't want to risk penalties because you had the wrong date. For example, Line LFD can be earlier than Terminal LFD a substantial portion of the time.
For this reason, OpenTrack collects LFD from all available sources and makes them available to you. When we only report one, we choose the earliest date.
OpenTrack’s LFD Explainability makes it clear why and how we select the Last Free Day we’re showing you for every container.
Click to open any container with LFD, then hover the "zoom in" icon to show tooltip to see exactly how we came to the displayed LFD.
You can see other LFDs reported, their data sources, and an explanation of why we chose the LFD that we chose.
Building Trust in Visibility Data
These explanations make your visibility data more actionable and credible. Rather than manually verifying milestone data on carrier sites, you (and your customers) have an immediate and transparent view into the original source of each ETA and LFD.
Our experience shows that this can materially accelerate adoption among operators who are used to manually checking sources.
Explainability via API
ETA Explainability is available via the OpenTrack API for integration into your own TMS or application. By showing the data source, you can provide confidence to all your users that these ETAs are accurate and trustworthy. Click here for more info on integrating OpenTrack’s ETA Explainability.
LFD Explainability attribution data is not yet available via the OpenTrack API, but if you’re interested in this please let us know and our product team would love to learn more about your goals.